Bay Auto Care - Family Owned since 1992

4131 N. Euclid Ave
Bay City, MI 48706
43.620381 -83.914209
5.00/5.00 average rating
113 reviews
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MNG Customer Reviews (113)

 5     Rolf & Julie 01/15/2015
I always receive great service and workmanship at Bay Auto Care.
Shop Comment
Rolf & Julie - Thanks for your Trust in our Shop - our crew has helped your family for over 13 years!!

 5     Lynne 12/21/2014
I have complete confidence in Bay Auto Care's estimates and quality of work. I have been a customer for several years.
Shop Comment
Thank you Lynne - we always strive to make auto repair as painless as possible.

 5     Arlene 10/16/2014
I am very happy with your service and I will definitely come back for service.
Shop Comment
Thank you Arlene!! We appreciate your referrals and your trust in our shop.

 5     Kevin 10/16/2014
I go there for all of my car care needs. great people and great service.
Shop Comment
Thank you Kevin!! We are happy to help keep your car "purring" down the road.

 5     Rod & Evelyn 09/04/2014
Shop Comment
Hi Rod & Evelyn - thank you for your Review of Bay Auto Care - our shop has helped you with your two vehicles since 8/2013

 5     Jay & Barb 07/31/2014
Shop Comment
So happy to service your vehicles and keep you on the "road"

 5     Gary & Nancy 05/29/2014
Most excellent work as usual, it's a pleasure doing business with you - Thank you.
Shop Comment
So glad our technician found your leak in the water pump and changed your lower hose before it got worse & left you stranded!!

 5     Tom & Ilse 02/06/2014
Efficient and fast service at reasonable prices. GOOD JOB!!!
Shop Comment
Thank you Tom & Ilse - we appreciate being able to service your vehicles!!

 5     Greg & Mary Jo 01/16/2014
Shop Comment
Hi Greg - You are so Welcome! Being Honest is how we run our shop! Thank you for letting us help you get Heat & Brake work done on your 1997 Cavalier. Kevin

 5     Michelle 11/07/2013
I have taken my car to Bay Auto for approx. 5 years. Kevin and his staff do a great job. They are honest and very professional. I will continue to take my car to them. I would recommend Bay Auto to all my friends and family.
Shop Comment
Thank you Michelle - it has been our pleasure to help you with your cars over the years. We always let our customers know the truth and offer them a "game plan" on car repairs in order of priority. We appreciate any referrals! Kevin

 5     Charles, Jr. 06/28/2013
5 stars! Attention to detail all through the shop. Clean, friendly,and wonderful craftsmanship.
Shop Comment
Thanks Charles - glad we can help you!

 5     Leota & Julie 06/25/2013
Awesome work.
Shop Comment
Thank you!

 5     Steve & Sue 04/04/2013
Shop Comment
Thank you!

 5     Gary & Nancy 01/07/2013
Due to a vibration, I originally stopped in to see if Bay Auto could do a quick test drive to determine if I could still drive my truck to work and, to also setup an appointment to have it fixed. They not only immediately took it for a test drive, they worked me into their schedule that day and had the truck ready for me to pickup that evening - typical of their outstanding service! That's why I keep going back. G T Walton
Shop Comment
Thanks for being great Customers over the years - it is our pleasure to help you whenever you have an auto issue.

 5     Gary & Nancy 12/27/2012
As usual, can't say enough - out standing!
Shop Comment
Thank you!

 5     Mark & Marilyn 09/20/2012
Shop Comment
Thanks for allowing us to Service your Suburban - which now has 260,000+ miles on the ticker!! We have watched your family grow up and helped each of them with their cars through the years - Great Customers make Great Shops!!

 5     Matt & Kimberly 04/12/2012
Bay Auto did an excellent job of communicating with me regarding the status of my vehicle. Knowing I had a long trip coming up, Kevin did a very complete inspection of all systems and alerted me of all potential concerns. However, he was good about letting me know which work was essential to safety and reliability versus which work could be delayed in the interest of keeping the charges minimal. I felt like they were honest and had my best interests in mind (which is more than I can typically say about many service centers).
Shop Comment
Our Shop strives to find your "layers" that need to be investigated. Then help put them in order of priority - safety, leaking, maintenance needed down the road, etc. Glad we could help!

 5     Gary & Nancy 03/22/2012
Five (5) Star All The Way!
Shop Comment

 5     Jerami & Andrea 01/26/2012
Thank you for doing such a wonderful job on my car!

 5     Mark & Marilyn 01/22/2012

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